For an import to work, mandatory fields must be mapped correctly. It is recommended to include as much data per roster member as you can, but a name and email address are the only mandatory fields.
Here is an example of incorrectly mapped fields:
Here is an example of correctly mapped fields:
NOTE: for a youth team, the email address can be listed for the player or in the player's contact.
If a mandatory field is skipped, the import will fail.
Having troubles with your import? Email the file to email@example.com and we will have a look!